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Privacy policy

Effective Date: 2026/04/10

Last Updated: 2026/04/10

This Privacy Policy applies to UEESHOP (the “Site”), operated by ZHEJIANG EP EQUIPMENT IMP&EXP CO., LTD (“we,” “us,” or “our”), a company registered in China with 91330523MA2D12QT65. This policy explains how we collect, use, store, and protect personal data from users located in Mexico, in compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).

1. Information We Collect

We collect the following categories of personal data:

  • Identity Data:Name, email address, phone number, billing/shipping address
  • Transaction Data:Order history, payment details (processed securely via third-party providers), purchase preferences
  • Technical Data:IP address, browser type, device information, cookies, and usage data (see our Cookie Policy)
  • Marketing Data:Subscription preferences, interaction with our communications (only with your consent)

2. How We Use Your Data

We process your data only for the following specific, lawful purposes:

  • Fulfill orders, process payments, and deliver products/services
  • Manage your account and verify your identity
  • Improve Site functionality, security, and user experience
  • Send transactional communications (order confirmations, shipping updates)
  • Send marketing communications (only with your explicit opt-in consent)
  • Comply with legal and regulatory obligations

3. Legal Bases for Processing

Under LFPDPPP, we process your data based on:

  • Your consent:For marketing, analytics, and non-essential cookies (freely given, specific, and revocable at any time)
  • Performance of a contract:To fulfill orders and provide services
  • Legal obligation:To meet tax, accounting, and regulatory requirements
  • Legitimate interests:For Site security, fraud prevention, and service improvement (balanced against your rights)

4. Sharing Your Data

We may share your data with:

  • Service providers:Payment processors, shipping carriers, cloud hosting, and analytics tools (who comply with LFPDPPP)
  • Legal authorities:When required by law or to protect our rights
  • Affiliated companies:Within our group, under equivalent data protection standards

We do not sell your personal data to third parties.

5. International Data Transfers

If your data is transferred outside Mexico, we will:

  • Obtain your explicit consent
  • Ensure the receiving country provides an adequate level of data protection
  • Use appropriate safeguards (e.g., standard contractual clauses)

6. Your ARCO Rights (Under LFPDPPP)

You have the right to:

  • Access:Request a copy of your personal data we hold
  • Rectify:Correct inaccurate or incomplete data
  • Cancel:Request deletion of your data (where legally permissible)
  • Oppose:Object to processing for marketing or other non-essential purposes
  • How to exercise your rights:Send a written request to:
  • Email:sofia@ep-ep.com
  • Subject line: “ARCO Rights Request”We will respond within 15 business daysas required by LFPDPPP. Requests are free of charge.

7. Data Security

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or alteration. This includes encryption, access controls, and regular security audits.

8. Data Retention

We retain your data only for as long as necessary to fulfill the purposes stated in this policy, or as required by law. Once no longer needed, data is securely deleted or anonymized.

9. Cookies and Tracking Technologies

Our Site uses cookies to enhance your experience. For details, please review our Cookie Policy (link: [Insert Cookie Policy URL]). You may manage cookie preferences via the banner on your first visit or the “Cookie Settings” link in the footer.

10. Children’s Privacy

Our Site is not intended for users under 18. We do not knowingly collect data from minors without parental/guardian consent.

11. Changes to This Policy

We may update this policy periodically. Significant changes will be posted on the Site with a new effective date. Your continued use of the Site constitutes acceptance of the revised policy.

12. Contact Us

For questions about this policy or our data practices:

  • Email: sofia@ep-ep.com

Address: NO.121 YONGHUA ROAD XIACHENG DISTRICT HANGZHOU ZHEJIANG CHINA